Legal Data protection
Privacy Policy
Last updated: 17 September 2026
This policy explains how CrossContinents Technologies Ltd (“we”, “us”, “our”) handles personal data collected through crosscontinents-technologies.com. We are a company registered in England and Wales, company number 17398067, with a registered office at 2nd Floor College House, 17 King Edwards Road, Ruislip, London HA4 7AE, United Kingdom. For the purposes of the UK GDPR we are the data controller for the data described below.
1. What we collect
The website does not require an account and does not run advertising or analytics trackers. We collect data in three situations:
- When you use the contact form. We receive the name, email address, optional company name, enquiry type and message you type in, together with the time of submission, the IP address the request came from and your browser’s user-agent string. The last three are collected for security purposes only — to prevent automated abuse of the form.
- When you request an online consultation. We receive your name, email address, optional company name, the topic you chose, any note you write and the time slot you marked as preferred. To arrange the meeting, these details are passed to our own business portal, which holds the booking calendar and emails you a private link for confirming your time.
- Server logs. Like every website, our hosting provider records standard access logs (IP address, requested page, timestamp, user agent) as part of operating and securing the server.
2. Why we use it, and on what legal basis
- To answer your enquiry — legal basis: our legitimate interest in responding to people who contact us, and steps taken at your request prior to entering a contract.
- To arrange, hold and remind you of a consultation you asked for — legal basis: steps taken at your request prior to entering a contract.
- To send you an automatic acknowledgement confirming that your message arrived — legal basis: legitimate interest.
- To protect the form from spam and abuse (rate limiting, the security question, automated-submission checks) — legal basis: legitimate interest in keeping our systems secure.
We do not use your details for marketing, and we do not sell or rent personal data to anybody.
3. Where consultation bookings are held
Bookings are stored in our own business portal, hosted on our own infrastructure — not with a third-party scheduling service. The portal sends you a confirmation, a calendar invitation and a reminder before the meeting, and creates the online meeting room. You can cancel or move your booking at any time using the same private link.
4. How long we keep it
Enquiry messages and booking records are kept for as long as needed to deal with your request and to keep a reasonable record of our business correspondence, and are deleted when they are no longer needed — normally within 24 months. Security counters used for rate limiting are kept for up to 48 hours. Hosting access logs follow our provider’s standard retention period.
5. Who else sees your data
- Our hosting and email provider, which stores the website files and delivers the email containing your message.
- Our own business portal, for consultation bookings only, as described above. It is operated by us, not by an outside company.
- Google, as described in the next section, when your browser loads fonts or the embedded map.
We do not otherwise share your data, except where we are legally required to do so. Where a provider processes data outside the UK or EEA, that transfer relies on an adequacy decision or on the International Data Transfer Agreement / Standard Contractual Clauses.
6. Third-party content on this site
- Google Fonts — the typefaces Inter and Manrope are loaded from Google’s servers, which means your IP address is visible to Google when a page loads.
- Google Maps — the map showing our registered office is embedded from Google. It loads only on the home page and may set cookies controlled by Google. See Google’s privacy policy.
7. Cookies and local storage
We set no tracking or advertising cookies. The site stores one small preference in your browser’s local storage — whether you chose the light or dark appearance — so the page looks the same next time you visit. It contains no personal data, never leaves your device, and clearing your browser data removes it.
8. Your rights
Under UK data protection law you have the right to:
- ask what personal data we hold about you, and receive a copy;
- have inaccurate data corrected;
- ask us to delete your data, or to restrict how we use it;
- object to processing that we carry out on the basis of legitimate interests;
- receive data you gave us in a portable format;
- complain to the Information Commissioner’s Office at ico.org.uk.
To exercise any of these rights, please use our contact form and select “General enquiry”. We will respond within one month.
9. Security
The site is served over HTTPS. Enquiries submitted through the contact form are protected by a security question, an automated-submission check and per-address rate limiting. The link between this website and our booking portal is signed and time-limited, so nobody else can create bookings through it. Access to received messages is limited to the people in our team who need it. No system can be guaranteed completely secure, but we take reasonable technical and organisational measures to protect your information.
10. Changes to this policy
If we add analytics, advertising, tracking tools or new third-party services, we will update this policy and the date shown at the top of the page before those changes take effect.